SBA Help Center
Visit our Help Guide!

Before opening a request, we encourage you to visit our Help Guide

  1. SBA Help Center
  2. Small Business Search Service Desk

Small Business Search Service Desk

Welcome! Click here to raise a request for the Small Business Search (SBS).

  • Technical Support

    Are you having technical difficulties?

  • Account Management

    Do you need assistance managing your account?

  • Incorrect or Missing Data

    Is your business information incorrect?

  • Feedback Request

    Do you have feedback you'd like to share with us?

Powered by Jira Service Management
{"xsrfToken":"c0cbac3a5ac161126f572f5298ec4156baf93c7c_lout","branding":{"id":"1016","key":"ssd","name":"Small Business Search Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1016"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ff86e129-2523-4e84-80a7-a21e4bbf399a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmODZlMTI5LTI1MjMtNGU4NC04MGE3LWEyMWU0YmJmMzk5YSI6WyJyZWFkIl19LCJleHAiOjE3NTMwMzI5MzksIm5iZiI6MTc1MzAzMjMzOX0.m2y1iSm_A6J8F6lcTNB4j6FRLQ3yBSAOywwoHg6GA88&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&mode=fit","logoId":"ff86e129-2523-4e84-80a7-a21e4bbf399a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SBA Help Center!","sharedPortalName":"SBA Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SBA Help Center!","sharedPortalName":"SBA Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002e6d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTMwMzI5MzksIm5iZiI6MTc1MzAzMjMzOX0.Uw1HZZaadGBfUg_D3Tj7UAA5eg6c-yogGabQPmq0yx8&client=a2a90932-39bb-4b93-b30a-8c24eae18f05&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1016","key":"ssd","projectId":12291,"serviceDeskId":1016,"name":"Small Business Search Service Desk","description":"<p>Welcome! Click here to raise a request for the Small Business Search (SBS).</p>","portalBaseUrl":"/servicedesk/customer/portal/1016","reqTypes":[{"id":"11741","name":"Account Management","descriptionHtml":"","callToAction":"Account Management","introHtml":"<p>Do you need assistance managing your account?</p>","icon":10318,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10318","groups":[1045],"key":""},{"id":"11743","name":"Feedback Request","descriptionHtml":"","callToAction":"Feedback Request","introHtml":"<p>Do you have feedback you'd like to share with us?</p>","icon":10322,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[1045],"key":""},{"id":"11742","name":"Incorrect or Missing Data","descriptionHtml":"","callToAction":"Incorrect or Missing Data","introHtml":"<p>Is your business information incorrect?</p>","icon":10307,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[1045],"key":""},{"id":"11740","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"<p>Are you having technical difficulties?</p>","icon":10308,"iconUrl":"https://sbaone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[1045],"key":""}],"reqGroups":[{"id":1045,"name":"General"}],"orderMapping":{"1045":[11740,11741,11742,11743]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1016,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSD","userLanguageHeader":"Visit our Help Guide!","userLanguageMessageWiki":"<p>Before opening a request, we encourage you to visit our <a href=\"https://sbaone.atlassian.net/wiki/external/OTc2MGMyOTU1ZmI3NGQ5MmE3NWEyMGU1ZGVlNTBkZGE\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Help Guide</a></p>","defaultLanguageHeader":"Visit our Help Guide!","defaultLanguageMessage":"Before opening a request, we encourage you to visit our [Help Guide|https://sbaone.atlassian.net/wiki/external/OTc2MGMyOTU1ZmI3NGQ5MmE3NWEyMGU1ZGVlNTBkZGE]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMmE5MDkzMi0zOWJiLTRiOTMtYjMwYS04YzI0ZWFlMThmMDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMjkxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTMwMzM1MzksIm5iZiI6MTc1MzAzMjMzOX0.TW9d7hKjOhgf7_As5lD2933WKWPSBFMROxGNSncwHr8","targetCollection":"upload-project-12291","endpointUrl":"https://api.media.atlassian.com","clientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","tokenDurationInMins":20}},"sharedPortal":{"name":"SBA Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://sbaone.atlassian.net/wiki","kbLinkDomainURLs":["https://sbaone.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sbaone","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c0cbac3a5ac161126f572f5298ec4156baf93c7c_lout","baseUrl":"https://sbaone.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sbaone.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a2a90932-39bb-4b93-b30a-8c24eae18f05","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"313a7d0fc07e4fdbaa32395598ebb8d2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}